Thistle London Hyde Park Kensington Gardens

The communication with the hotel before arriving was helpful and friendly, all the reception staff were LOVELY and very accommodating, breakfast was great and the dining room team were also excellent. The hotel looked after our luggage before and after check-in and check- out and the location was very handy for Kensington Gardens, Hyde Park, Natural History Museum etc. Tube station and lots of places to eat within a few hundred metres. We wanted some extra pillows and reception provided these really quickly with no problem. The customer service throughout was really excellent.

I stayed at this property due to the reviews that indicated it is quiet, & it did not disappoint other than an occasional neighbor talking loudly in the hall. They also honored my request for a room on a high floor away from the elevator. Although I do not eat breakfast, I did have coffee & a roll two mornings to use my 7 GBP offer for declining room cleaning. As a safe the planet advocate, a brilliant idea. The buffet breakfast options were plentiful & varied. Large new fluffy towels, hairdryer, safe, bottled water, coffee, tea & kettle a plus. The staff were always friendly & helpful, especially Hassan at the front desk, & Sogand in the dinning room. The location is perfect across from the beautiful Hyde Park, close to numerous popular sites, & a few minutes walk to the tube, restaurants, take out, pubs, coffee shops & even a petro station. I will definitely stay here again when in London. Thanks for outstanding service.

Great staff. When we arrived. Our rooms ready early ..which was brilliant . We had 3 rooms booked king garden view , sounds lovely . The rooms are over a petrol garage . Yes you can see the tops of the trees . The bed was super comfy. 2 rooms had walk in shower , and fridge . No biscuits with tea I. Rooms even cheaper hotels do. Thd 3rd room step in bath shower overhead . At to ask at reception for a bath mat and no fridge . Each room costing the same 370 pounds a night. Breakfast very busy in a small area . Both mornings had to ask for cutlery as box empty . Staff very friendly though . Would we stay again. Probably not . Expensive for the experience

We booked this hotel because it was close to the location, which we had to visit. It is opposite Hyde park, around 7min walking distance from the tube station. The area is full of restaurants, take-aways and gift shops, so you can find a place to eat easily. We liked the coffee capsules and complimentary water bottles, thank you! Not many hotels do this. The room was nice and clean and we had a really nice view over Hyde Park, reaching the London Eye. We will definitely come back if we need a hotel in this area again.

This was a great hotel. The location was perfect for our stay, overlooking Hyde Park. The room was very spacious and comfortable. The breakfast was particularly good.