The communication with the hotel before arriving was helpful and friendly, all the reception staff were LOVELY and very accommodating, breakfast was great and the dining room team were also excellent. The hotel looked after our luggage before and after check-in and check- out and the location was very handy for Kensington Gardens, Hyde Park, Natural History Museum etc. Tube station and lots of places to eat within a few hundred metres. We wanted some extra pillows and reception provided these really quickly with no problem. The customer service throughout was really excellent.
Louise
kwiecień 2025
Great Location, comfy bed, spotless linens, renovated room, opening window for fresh air. It was ideal - super restaurants nearby and close to Notting Hill area as well.
Louise
maj 2024
Location was great, staff were lovely
Nicola
sierpień 2024
This was a great hotel. The location was perfect for our stay, overlooking Hyde Park. The room was very spacious and comfortable. The breakfast was particularly good.
Neil
wrzesień 2024
Great location. Staff very friendly and helpful. Breakfast was great. Bed and pillows extremely comfy. Room quiet even though overlooking the busy Bayswater Road.
Rachel
lipiec 2024
Good clean hotel, excellent location. Very close to tube stations. We had a room with a view over Hyde Park. The staff were very friendly and helpful. Rooms were quiet and clean. The food was good, we had breakfast and an evening meal. Our room was ready early so we could just drop our bags and go. Also able to leave our bags on checkout and carry on exploring London.
Nick
luty 2025
Close to various metro stations, an easy walk around/through the park, a room with a view of the park and landmarks beyond. Check-in was permitted earlier than expected and that was quite fortunate as my sister was feeling a bit sick/jet lagged. A short 30-minute rest made the rest of the day possible.
Rosemary
grudzień 2024
Location: 10 minute walk to Paddington, although 2 tube stations right by the hotel if you don’t like walking! Hotel is above a petrol station, I didn’t hear and traffic which was perfect, also has a Waitrose with a Costa Express machine in. All the extras you could have needed like towels, shower gel, ironing facilities, mini fridge etc. The bed itself… I had the best night sleep ever in this bed And I don’t normally sleep well in hotels! I would definitely return to this hotel just to have a good sleep haha Our room overlooked Hyde Park and Winter Wonderland, was very pretty
Nichola
styczeń 2025
Enjoyed it was perfect for our needs
Alwyn
sierpień 2024
Great location opposite The Hyde Park Kensington Gardens, clean rooms and communal areas, like it the floors were not carpeted, felt more hygienic. Comfortable beds, friendly staff. Our room looked over the Kensington gardens, it was a deluxe double so was spacious and had two comfortable chairs. Restaurant was clean and bright, well laid out. Buffet breakfast has good variety of cold and hot food.
Anonymous
maj 2025